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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Tanner

Michelle Tanner

May 30, 2025

5  out of  5
rating by Michelle Tanner
"Michael and his staff are a never ending support network for our family and our community. They helped me when I was stranded at a wreck trying to figure out what to do over the phone. The immediate response we received when we’ve needed their help is immeasurable. The times Michael has stepped up with his time and financial aid in our community is truly incomparable. You will not find a better agent or community leader. He invests not to bring in clientele but to ensure his customers his community and his family are cherished. You say this review is over the top and can’t be serious? You are wrong. You think I’m doing this because he’s a friend. You are right. But everybody needs a friend like Michael in their corner. There when you don’t know what to do or where to turn and there when you need him most."
We responded:
"Thank you so much for the kind words! We appreciate your business!"
Profile photo of Michelle Lolley McElwain

Michelle Lolley McElwain

May 30, 2025

5  out of  5
rating by Michelle Lolley McElwain
"25 years of GREAT service. Y'all are awesome"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Blake T

May 29, 2025

5  out of  5
rating by Blake T
"The Holifield Agency has served my insurance needs exclusively for about 20 years now. Michael, Teresa, Vicky, and all the staff have always been helpful, kind, and courteous; all while looking out for my family’s needs and pointing us in the best direction. I have been approached by other companies to switch, but I just cannot give up on the personalized service staff provides us. I definitely recommend The Holifield Agency for all insurance needs."
We responded:
"Blake, we appreciate your kind words and appreciate your business! Look forward to working with your family for years to come!"
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Theresa Johnson

May 29, 2025

5  out of  5
rating by Theresa Johnson
"I've been with State Farm since 1990 and would not want to be anywhere else."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wes Tanner

May 29, 2025

5  out of  5
rating by Wes Tanner
"My family has used Micheal Holifield as our insurance agent for as long as I can remember, and even for car insurance on my first car. The people at the office have always been accommodating and cheerful whenever I needed to reach out to them. Micheal has made me a customer of his for life, and I know that anyone that utilized his knowledge and expertise will not be disappointed!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cathey Sanford

May 29, 2025

5  out of  5
rating by Cathey Sanford
"Michael and his team are always helpful when I call."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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cim taylor

May 29, 2025

5  out of  5
rating by cim taylor
"I absolutely love my state farm. They are always so helpful with any questions or changes. They were there for me when I hit a deer an my car fixed quickly. I highly recommend my state farm to anyone out the looking for an agent."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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hunter johnson

May 29, 2025

5  out of  5
rating by hunter johnson
"Very good job at what they do. Helpful in every way!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amie

March 5, 2025

5  out of  5
rating by Amie
"I have been a customer of Micheal Holifield State Farm for many years. Every time I asked them for a help, they are so professional and they are always so efficient. Also the staff are very friendly and kind. I really recommend this agency for everyone who lives in AL! Yes! Best agency!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aldi Cruz

November 14, 2024

5  out of  5
rating by Aldi Cruz
"Good customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mashaila Green

November 13, 2024

5  out of  5
rating by Mashaila Green
"Michael's team is hands down one of the best agency's in Hartselle. Please visit his office for all your insurance needs. Megan is super sweet and knowledgeable."
We responded:
"We’re honored by your positive feedback! She is doing a great job and we are lucky to have her working in our office! "
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Carl Leverett

November 13, 2024

2  out of  5
rating by Carl Leverett
"Raised prices constantly"
We responded:
"We appreciate you taking time to leave a review. We’re sorry to hear you had a bad experience. Although our office does not set rates I would be happy to call and discuss your concerns. "
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John Rebello

April 28, 2024

5  out of  5
rating by John Rebello
"Great insurance"
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Mai Childers (Mimi The Piggy Orc)

January 14, 2024

1  out of  5
rating by Mai Childers (Mimi The Piggy Orc)
"Husband has been with this insurance company for over 10 years I have been with them for over 5 years. During a claim the customer will be expected to do most/all of the leg work, paper work, and communicating with the other insurance company. When changing or cancelling policies do it in person. Over the phone they have a tendency to cancel the wrong policies or switch you to the wrong policy. The communication isn't the best, but the staff seems nice."
We responded:
"We apologize for any negative experience you had. Feel free to call the office anytime and we can discuss and try to resolve any issues. Thank you!"
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Shawn Selby

July 26, 2023

5  out of  5
rating by Shawn Selby
"I have state-farm insurance in other places. I have to say. Mr. Holifield is a very nice personal man. Plus is staff is great as well."
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Liz Selby

July 24, 2023

5  out of  5
rating by Liz Selby
"Everyone in this office is great to work with! They make you feel like family. The staff is very responsive to questions and concerns and takes care of your needs."
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Kenneth Boyer

July 18, 2023

5  out of  5
rating by Kenneth Boyer
"Easy to deal with and just great guy!"
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J Smith

July 11, 2023

5  out of  5
rating by J Smith
"I have been a customer of Michael Holifield State Farm Insurance Agency in Hartselle AL for many years. The staff is responsive to all my insurance needs (Home & auto) and they always seek ways to save me money on my insurance needs. If you have insurance needs, give Mike and his staff a try... friendly and professional and eager to help!"
We responded:
"Thank you, Mr. Smith! We appreciate your business! "
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Jim Martin

July 11, 2023

5  out of  5
rating by Jim Martin
"Excellent service, always!"
We responded:
"Thank you, Jim! We appreciate your business!"
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nathan Roberts

July 11, 2023

5  out of  5
rating by nathan Roberts
"I have been a long time customer and have had insurance here even before Michael took over this location. Michael and his staff have always been prompt, courteous and easy to deal with. Jacob Roberts"
We responded:
"Thank you, Jacob! We appreciate your business! "
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Selma Sanchez

May 26, 2023

5  out of  5
rating by Selma Sanchez
"They are so helpful! I have always had the best experience with them."
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Heather Haley

January 21, 2023

1  out of  5
rating by Heather Haley
"Bothering an elderly, disabled woman (my mother) a month before her bill is due and threatening to cancel the policy is NOT acceptable. We are changing which office we use. I'm very angry with this office's methods."
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Dennis Vega

February 16, 2022

5  out of  5
rating by Dennis Vega
"If you want too be treated like family by your insurance agent this is she place to go!"
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Bobby & Brandi Decker

October 27, 2021

5  out of  5
rating by Bobby & Brandi Decker
"Friendly and helpful"
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Marie Patrick

July 22, 2021

5  out of  5
rating by Marie Patrick
"I love this state farm!! I had a wreak and the coverage was amazing! Mrs. Vicki made the filing a claim process as easy and stress free as possible! The staff are friendly and always willing to help! My insurance offers great coverage for a great price!! I am getting my new car insured here as well!"